Privacy Policy
Effective Date: 30-3-2025
1. Introduction
Welcome to Niks Essential Oils. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.niksessentialoils.com, or use our services.
2. Information We Collect
We collect the following types of information:
Personal Information: Name, email address, phone number, shipping/billing address, payment details (processed securely via Paystack), and account login details.
Transaction Data: Purchase history, order details, and payment confirmation.
Technical Data: IP address, browser type, device information, and operating system via Google Analytics and Facebook Marketing Pixels.
Marketing & Communication Data: Preferences for receiving marketing emails, transactional emails, and WhatsApp communications.
Cookies & Tracking Technologies: Data collected through cookies and tracking pixels, including via Google Tag Manager, Google Search Console, and Facebook Pixels.
3. How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders via WooCommerce.
To manage your account and provide customer support.
To send transactional emails regarding your purchases and account activity.
To send marketing emails through Mailchimp (you can opt out at any time).
To analyze website performance and improve user experience through Google Analytics and Elementor.
To facilitate secure payments via Paystack.
To provide customer communication via WhatsApp Chat.
To comply with legal obligations and fraud prevention.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These include:
Essential Cookies: Necessary for website functionality (e.g., WooCommerce shopping cart).
Analytics Cookies: Collected via Google Analytics to monitor website traffic and performance.
Marketing Cookies: Used by Facebook Pixels for targeted advertising.
Third-Party Cookies: Implemented through Google Tag Manager to optimize tracking and marketing efforts.
You can manage or disable cookies through your browser settings. However, doing so may affect website functionality.
5. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information with:
Payment processors (Paystack) for secure transactions.
Email marketing services (Mailchimp) for promotional campaigns.
Analytics and advertising partners (Google, Facebook) to improve marketing strategies.
Logistics and delivery partners for order fulfillment.
Legal and regulatory authorities if required by law.
6. Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, or loss. Payment transactions are encrypted, and we adhere to best industry practices for data protection.
7. Your Rights & Choices
Access & Correction: You can review or update your personal data in your account settings.
Opt-Out of Marketing: You can unsubscribe from marketing emails at any time via the Mailchimp unsubscribe link.
Cookie Preferences: Manage cookie settings in your browser.
Request Data Deletion: Contact us to request account deletion.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies and recommend reviewing them separately.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates may be communicated via email.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates may be communicated via email.
10. Contact Us
For questions regarding this Privacy Policy, please contact us at info@niksessentialoils.com or visit our contact us page to explore other options.
