Shipping and Refund
No refunds on goods purchased & shipped out. We offer store credits if the occasion warrants that.
Delivery within Lagos
is estimated at 1-3 working days after payment is confirmed (excluding weekends and public holidays)
Delivery outside Lagos
is estimated 3-5 working days after payment is confirmed (Excluding weekends and public holidays
Delivery outside Nigeria
is estimated 5-7 working days after payment is confirmed
For Sale periods
delivery is estimated 10-15 days after payment is confirmed.
All deliveries
are doorstep deliveries except customer suggests otherwise.
Kindly note that the delivery time frame can be subject to change/delay due to certain unpredictable occurrences such as protests, roadblocks, and general road uncertainties
It is also important to note that delivery fees are also subject to change based on the total weight of your package. A need for a reconciliation of delivery charges may arise.
Delivery fees are non-refundable.
PICK UP
We currently do not offer pick-up services as all our operations are carried out online. An exception may be available for customers who purchase bulk orders from 10LITRES and above, to avoid delivery expenses.